Unhappy with your product? We'll take it back! We stand by our high-quality products and your satisfaction is 100% guaranteed.
To complete your return, we require a receipt or proof of purchase. Let us know whether you want an exchange or a refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item and issued you a refund.
When your refund is processed, a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
To return your product, you should mail your product to: Stellar Skin, 169 Commack Rd, Suite 370, Commack NY 11725
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your product to reach us may vary.
If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.